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Mermaid Casino

The ship wreck themed gaming floor offers 105 steppers and video reel slot machines ranging from N$0,02 to N$2,00 denominations if slots are your passion. If tables are your game, you are spoilt for choice with offerings including a Texas Hold’em Poker, Raisem Poker, Stud Poker, Black Jack and American Roulette. Open daily from 10h00 - 04h00.

Pool

Hotel guests have access to the outdoor pool. Surrounded by an inviting lawn area with sun loungers and palm trees, the swimming pool is ideal for the whole family and includes both a shallow and deep end.Towels provided. Open daily from 06h00 - 20h00.

Gym

The fitness center in our entertainment courtyard offers a variety of workout options to help guests stay active and energised. Open 24 hours, for hotel guests.

Cinema

Experience the latest films from around the world in a state-of-the-art cinema that combines modern amenities with a touch of nostalgia. At Atlanta Cinema, you'll find more than just comfort—it's a home theater away from home. Whether you're planning a relaxed evening with the family or looking for a cosy movie night, Atlanta Cinema is the perfect destination, offering two screens that showcase up to six movies at various times.

Gift shop

Discover unique treasures at the Caboose Gift Shop. From locally crafted souvenirs to charming gifts and essentials, the Caboose offers a delightful shopping experience that captures the spirit of Swakopmund. Whether you're looking for a special memento or a thoughtful gift, you'll find something memorable here. Open daily from 08h00 - 17h00.

CONCIERGE

Our dedicated concierge team is here to ensure your stay is seamless and memorable. On hand to meet your every need, they provide personalized service and expert recommendations. Whether you’re looking to book local attractions, arrange transportation, or simply need assistance during your visit, our concierge is ready to assist. Available 24 hours a day.

LAUNDRY

A same-day seven days a week, available 08h00 - 22h00. Dry cleaning is outsourced with a 48hr turn-around.

HOUSEKEEPING

Rooms are serviced each morning to keep them fresh and tidy, with a turn-down service each evening for a cosy, restful night.

ROOM SERVICE

Enjoy room service from Platform One Restaurant with a select menu of firm favourites. Available 24 hours a day.

TRANSFER

Travel to and from Swakopmund Hotel and Entertainment Centre in one of our private shuttles. Book through our concierge service. Available from 06:00 - 22:00.

CHECK IN

Check in at 14:00. Check out at 10:00.